- Shipping & Returns
Shipping & Returns
Please note that when you place an order from this website, on your invoice you will say that you placed an order with the company name Healing Crystals, Inc, however your bank statement will reflect a charge from our company WiseWomen~SacredWomen, Inc. This is because our merchant provider to process credit card payment, is set up with our main company WiseWomen-SacredWomen, Inc. If you have any questions about this or anything else please don't hesitate in contacting me, it is alwats a plasure to be of service and assitance to you;-)
SHIPPING: You order will be processed within 2-3 business days, with the exception of weekends and special holidays. We ship priority mail and first class, depending on your order and the country you placing your order from. Continental should arrive within 3 to 5 business day. Canada and International orders may take longer up to 2 weeks. Please also note that the shipping rates for many items we sell are weight-based. Don't hesitate in contacting us if you have any questions. The contact us form can be found at the bottom of the website.
RETURN POLICY: We do not accept return of items or refunds, unless the items we sent arrived broken or damaged in transit. In that case, we will happily exchange merchandise or offer a refund. Please contact me if any of my crystals arrived damaged or broken, and will be more than happy to replace them!