top of page

Why Buy From Me and My Guarantee To You

WHY BUY FROM ME: I love the mineral kingdom and I'm eternally grateful to it for so many reason. If you have read the About Us page, you will know that Crystals came into my life in the most unexpected ways, yet they changed it forever and for the best. Initially for years I used crystals exclusively for my own personal reasons. Then I created because I wanted to share my experiences, what I have learned and to help people as well. My mission is not only to help others discover and learn more about crystals, but also to create a place where people can come confidently to find real genuine Quartz Crystals and Healing Stones. I have also created many educational videos teaching about crystals and how to use them, or how to recognize real from fake crystals and most important, how to avoid being scammed. This is personally very important to me because when I started my own Crystal Journey, I got scammed a lot and purchased many fake crystals even at astronomical prices. I share that story in one of my videos, because I feel that there is nothing worst that wanting to buy a Crystal to be used for your own personal healing, and then it turns out that Crystal is fake. So here is my guarantee to you.

MY GUARANTEE TO YOU: When you buying from me, you are guarantee to receive Top Quality Crystals and Healing Stones that are 100% Natural and Genuine. You will not find fakes, synthetic, imitation stones, irradiated or lab created crystals. Yes my prices for Gemstone Jewelry and crystals maybe higher compared to many out there (ebay, etsy, amazon, oriental markets) but you will have the guarantee that everything you purchase from me is 100% real and genuine. There are some exceptions to this when it comes to some popular Crystals and Stones that are for sale in this store. These may be real crystals, but not 100% natural, such as the case of Citrine (not the natural one but the commercial grade  known as Baked Amethyst or baked Quartz) you will find both on this website. The same goes for Turquoise, you will find natural and genuine and also Stabilized Turquoise, which is a treated material yet is made with real Turquoise. In these exceptions a clear description will always be on every listing disclosing this information.


To me this is very important, to disclose all information so a customer knows what is buying and decide if it wants it or not. The amount of fake Crystals sold online or listed with misleading information is appalling, from painted Howlite or Magnesite sold as "natural Turquoise" to Black Onyx being sold as "Natural Black Tourmaline" to Dyed Agates being sold as "natural Sugilite" and "carnelian" it's truly shameful. This is the reason why I teach in my videos how to recognize real crystals from Fakes among other things and why you will never have to worry about any of that when purchasing from me. This is my guarantee to you.

100% SATISFACTION: Your full satisfaction is and will always be my number one concern. You are guaranteed to love everything you receive from me, and in the case you won't love something? you can easily return it back to me for a full refund. Happy customers are loyal customers and my goal is to earn your trust so you will always have a trusted source for all your crystal needs. You are always more than welcome to contact me with any questions or special requests.

JEWELRY POLICY: You will find two types of jewelry on this website. The one that I create myself and the one that I buy already made, from reputable trusted sources around the world. Any jewelry that you purchase from me have a 90 days guarantee, if anything happens to your jewelry during this period of time, I will fully repair the piece for you or replace it.

Payment, Shipping & Returns


PAYMENT: We accept several payment methods, Credit Card, Paypal and Crypto Currency. Discounts are given to customers who paid using Crypto (18% Off) and if paying with Paypal you get 10% discount. Enter paypal10 at checkout to receive a 10% discount from your order when you PAY with Paypal. Click HERE to learn how to pay using Bitcoin or Ethereum. There is no limit of times you can use this coupon, if you pay with paypal you can use this same discount all the time.


SHIPPING: I create and pack every single order myself and I take great pride in doing that. I want you to feel how much I care about what I do and about you, from the time you open your package. I also know that you want your order as soon as possible, so your order will be processed  and sent to you within 2-3 business days, with the exception of weekends and special holidays. I ship priority mail and first class, depending on the order and the country's destination. Continental should arrive within 3 to 5 business day. Canada and International orders may take longer, up to 2 weeks.


VERY IMPORTANT: Please make sure to add the EXACT shipping address, NO abbreviations or incomplete addresses. This creates a lot of problems creating shipping labels for packages that are then returned to us. If you enter the wrong address and the package is sent back to us, you will have to pay for shipping cost again. To avoid this PLEASE make sure you enter the FULL correct shipping address.


SHIPPING COST: Please also note that the shipping rates for many items we sell are weight-based. I have tried to do my best to calculate weight based shipping calculator, but if you try to place an order and feel the shipping is high, please contact me. I will take a look for you and try to get the best shipping cost for you, specially if this is an international order.


RETURN POLICY: Customer satisfaction is my number one concern and I want you to be fully satisfied when buying from me. So if for any reason you are not fully satisfied with something you have purchased from me, please contact me and let me know and I will make it right. In the unfortunate event that any items in your order arrives broken or damaged in transit please contact me as soon as possible so so I can send a replacement for you.


I want you to feel confident when buying from me and safe too! Safe in your knowledge that you are buying crystals that are real and top quality, from a seller that really cares about you and appreciate your business.

If you have any questions please do not hesitate in contacting me, I'm always happy to speak with you and be of any further help.


In Light, Love & Crystal Healing

Ana Satya

bottom of page